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Our mobile solutions and services We help businesses and brands to “mobilize” in order to grow sales and profits. We do this through a combination of consulting and solutions Mobile consulting servicesWe help clients improve both the way they engage with mobile customers and their financial & operational results. We do this through: - Mobile marketing strategy - clarifying business goals, measures and desired outcomes
- Multi-channel marketing - developing the necessary people, process and technology capability
- Customer insight - leveraging the available customer data and research
[back to top] Mobile solutions1. Mobile appsWe build mobile applications for smartphones with capability across all platforms. These include - iPhone and iPad mobile applications
- Blackberry mobile applications
- Android mobile applications
[back to top] 2. Mobile loyaltyOur patented mobile loyalty solutions enable retailers to acquire, service and retain customers through a mobile phone based customer loyalty programme. We use a combination of a unique id on the phone (eg a barcode or NFC device) linked to a retailer’s point of sale (pos) systems to provide customers with rewards or enable redemption of offers. This fully closed loop system can be provided as a stand alone service or integrated into an existing customer loyalty “eco system”. For retailers with an existing customer loyalty programme, we make it simpler and easier for customers to earn and redeem offers and can significantly reduce operating costs by eliminating plastic cards and paper based communications.
Our highly flexible and modular solution includes full database management, customer identity management, CRM, customer insight, analytics and reporting [back to top] 3. Mobile commerceWe help design and deliver secure mobile websites and can use customer phones to run payment cards and to enable customers to receive cash back via their phones [back to top] 4. Mobile insightWe can enable the phone as a research tool – through bespoke customer research and sophisticated mobile analytics – helping brands to understand how customers are engaging with their mobile website and content [back to top] 5. Mobile marketingA full range of mobile solutions such as vouchers, coupons and gifting to help enhance a retailers ability to acquire and retain customers [back to top ] 6. Mobile AnalyticsWe help brands to analyse their mobile websites and applications performance using advanced mobile analytics and to research their custom base in order to optimise mobile content and delivery. [back to top ] |
